Opening Hours

Church View Surgery

Day	Opening hours
Thursday 25 April	8am to 6:30pm
Friday 26 April	8am to 6:30pm
Saturday 27 April	Closed
Sunday 28 April	Closed
Monday 29 April	8am to 6:30pm
Tuesday 30 April	7am to 6:30pm
Wednesday 1 May	8am to 6:30pm

Jones Family Practice

Day	Opening hours
Thursday 25 April	7am to 6:30pm
Friday 26 April	7am to 6:30pm
Saturday 27 April	9am to 5pm
Sunday 28 April	Closed
Monday 29 April	7am to 8pm
Tuesday 30 April	7am to 8pm
Wednesday 1 May	7am to 6:30pm

Extended Hours

Out-of-hours GP services are changing

We want to provide the right services at a time which is convenient for you. We’ve listened to feedback from people in our local area, and we are making changes to our out-of-hours appointments to deliver better services for you.

The new way of delivering out-of-hours appointments will give you:

•Access to more healthcare professionals. This new service will be delivered by professionals including GPs, nurses, Healthcare Assistants and Phlebotomists.

•the type of appointment you want. These include a mixture of in-person face-to-face appointments, and remote appointments like telephone, video, or online appointments.

•Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally, so it is likely they will available closer to your home.

From Saturday 1 October 2022, out-of-hours appointments will be available on some weekday mornings/evenings and Saturdays. An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.

We are working together with other GP practices in our local area as part of the Rayleigh & District Primary Care Network. You can find out more about the Rayleigh & District Primary Care Network on our PCN website at www.rayleighanddistrictpcn.nhs.uk

These appointments will not be available as walk-in appointments. You will need to book them in advance.

To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the appointments which are available, and which healthcare professional is the right person to help you.

When We Are Closed

Emergencies Out-of-Hours Please call 111

If your problem is not urgent please try to wait until normal surgery hours and avoid using the emergency service. Generally the doctors use a commercial deputising service to provide out-of-hours emergency cover and pay charges for the service provided. Your co-operation is appreciated for using this service only for serious problems which cannot wait until the next surgery.

Calls dealing with minor problems may block the system and jeopardise patients who require more important intervention.

On making contact the service will take all of your details. You will also be required to give a short description of your problem. These questions are to judge the urgency of your condition so please provide the information requested. You may be telephoned back by a doctor. The doctor will make an assessment of your problem and decide on the best course of action. This may well be telephone advice. If a consultation is needed you may be asked to attend their out-of-hours centre. If the patient is bed-bound or so severely ill that they cannot travel, a home visit may be arranged.

Please remember it is the doctor's responsibility to judge whether you need advice on the phone or to be seen. They also decide whether a consultation, if needed, is better done in an out-of-hours centre or at home. The practice is not responsible for the decisions and actions of the out-of-hours service.

Opening Hours

Church View Surgery

Jones Family Practice

Extended Hours

When We Are Closed

Training Closures

NHS 111

Further Information

Cookies on the Church View Surgery & The Jones Family Practice website

Opening Hours

Church View Surgery

Jones Family Practice

Extended Hours

When We Are Closed

Training Closures

NHS 111

Further Information