Opening Hours

Church View Surgery

Day Opening hours
Friday 24 May
8am to 6:30pm
Saturday 25 May
Closed
Sunday 26 May
Closed
Monday 27 May
8am to 6:30pm
Tuesday 28 May
7am to 6:30pm
Wednesday 29 May
8am to 6:30pm
Thursday 30 May
8am to 6:30pm

Jones Family Practice

Day Opening hours
Friday 24 May
7am to 6:30pm
Saturday 25 May
9am to 5pm
Sunday 26 May
Closed
Monday 27 May
7am to 8pm
Tuesday 28 May
7am to 8pm
Wednesday 29 May
7am to 6:30pm
Thursday 30 May
7am to 6:30pm

Extended Hours

Out-of-hours GP services are changing
 
We want to provide the right services at a time which is convenient for you. We’ve listened to feedback from people in our local area, and we are making changes to our out-of-hours appointments to deliver better services for you.
 
The new way of delivering out-of-hours appointments will give you:
•Access to more healthcare professionals. This new service will be delivered by professionals including GPs, nurses, Healthcare Assistants and Phlebotomists.
•the type of appointment you want. These include a mixture of in-person face-to-face appointments, and remote appointments like telephone, video, or online appointments.
•Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally, so it is likely they will available closer to your home.
 
From Saturday 1 October 2022, out-of-hours appointments will be available on some weekday mornings/evenings and Saturdays. An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.
We are working together with other GP practices in our local area as part of the Rayleigh & District Primary Care Network. You can find out more about the Rayleigh & District Primary Care Network on our PCN website at www.rayleighanddistrictpcn.nhs.uk
These appointments will not be available as walk-in appointments. You will need to book them in advance.
 
To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the appointments which are available, and which healthcare professional is the right person to help you.

When We Are Closed

Emergencies Out-of-Hours Please call 111

If your problem is not urgent please try to wait until normal surgery hours and avoid using the emergency service. Generally the doctors use a commercial deputising service to provide out-of-hours emergency cover and pay charges for the service provided. Your co-operation is appreciated for using this service only for serious problems which cannot wait until the next surgery.

Calls dealing with minor problems may block the system and jeopardise patients who require more important intervention.

On making contact the service will take all of your details. You will also be required to give a short description of your problem. These questions are to judge the urgency of your condition so please provide the information requested. You may be telephoned back by a doctor. The doctor will make an assessment of your problem and decide on the best course of action. This may well be telephone advice. If a consultation is needed you may be asked to attend their out-of-hours centre. If the patient is bed-bound or so severely ill that they cannot travel, a home visit may be arranged.

Please remember it is the doctor's responsibility to judge whether you need advice on the phone or to be seen. They also decide whether a consultation, if needed, is better done in an out-of-hours centre or at home. The practice is not responsible for the decisions and actions of the out-of-hours service.

Training Closures

The surgery will be closed for training from 13:00 on the following dates:

Tuesday 4th June 2024

Tuesday 2nd July 2024

Tuesday 3rd September 2024

Tuesday 1st October 2024

Tuesday 5th November 2024

Tuesday 3rd December 2024

Tuesday 4th February 2025

Tuesday 4th March 2025

a group of people sitting in chairs

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.